Resolved after 4 hours 10 minutes, affecting Logins, on February 7, 2026.
Our teams believe the issue is now resolved, however we are monitoring before calling an all clear.
Affected components
Update timeline
- investigating Feb 07, 2026, 03:21 PM UTC
Our team's are aware of the issue with RQmobile login's and are working to identify the cause.
- identified Feb 07, 2026, 03:57 PM UTC
The RQmobile login issues are being caused by degradation in the Microsoft WestUS region. We're actively investigating mitigation options.
- identified Feb 07, 2026, 05:37 PM UTC
Our team deployed a mitigation step but it did not resolve the issue and we are continuing to investigate.
- monitoring Feb 07, 2026, 07:13 PM UTC
Our teams believe the issue is now resolved, however we are monitoring before calling an all clear.
- resolved Feb 07, 2026, 07:32 PM UTC
This incident has been resolved.
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