iQmetrix incident
RQ Service Disruption - Multiple Services impacted
Resolved after 44 minutes, affecting General RQ and Logins, on March 26, 2025.
This issue is now resolved and our internal teams have given the all clear. All systems have returned to normal. If you are still having issues please reach out and engage our Support Team.
Affected components
Update timeline
- investigating Mar 26, 2025, 04:40 PM UTC
RQ is currently experiencing a Service Disruption. Clients are reporting issues with login/authentication as well as other services being impacted. Our Incident Management team has been engaged and is actively investigating the issue. More updates to follow.
- investigating Mar 26, 2025, 04:50 PM UTC
Our Incident Management team is currently performing mitigation procedures to resolve the issue. We are still investigating and identifying the root cause. More updates to follow.
- monitoring Mar 26, 2025, 05:05 PM UTC
Mitigation procedures were implemented and we are seeing increased system health. We are currently moving this incident to a monitoring state. More updates will follow.
- resolved Mar 26, 2025, 05:24 PM UTC
This issue is now resolved and our internal teams have given the all clear. All systems have returned to normal. If you are still having issues please reach out and engage our Support Team.
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