Resolved after 1 hour 1 minute, affecting Trade-In, on August 19, 2025.
This incident is now resolved. The issue looks to be on Phobio's end. We are receiving reports of successes from impacted Clients. If you are still experiencing issues please reach out to our Support Team to investigate further.
Affected components
Update timeline
- investigating Aug 19, 2025, 06:42 PM UTC
We are currently seeing an issue with Phobio trades freezing the Trade in window while processing. This is only impacting Phobio trades. All other trades are functioning properly. Our Incident Management Team is currently investigating. More updates will follow.
- investigating Aug 19, 2025, 06:54 PM UTC
Our team has not identified an issue on our end. Our Incident Management Team is reaching out to Phobio to investigate further. More updates to follow.
- resolved Aug 19, 2025, 07:43 PM UTC
This incident is now resolved. The issue looks to be on Phobio's end. We are receiving reports of successes from impacted Clients. If you are still experiencing issues please reach out to our Support Team to investigate further.
Your product runs on more than iQmetrix
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services