Resolved after 13 hours 39 minutes, on September 4, 2025.
The EPin provider has relayed to our team that this is resolved. We are giving the all clear on this issue. If there are any additional problems, please create a Support request with our team outlining the issue.
Update timeline
- investigating Sep 04, 2025, 12:23 AM UTC
Our teams have been alerted of an error with E-Pins and are actively investigating.
- investigating Sep 04, 2025, 12:44 AM UTC
Our teams have reached out to the EPIN provider for more details and are awaiting a response.
- resolved Sep 04, 2025, 02:02 PM UTC
The EPin provider has relayed to our team that this is resolved. We are giving the all clear on this issue. If there are any additional problems, please create a Support request with our team outlining the issue.
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