iQmetrix incident

RQ/RQMobile Latency Issues

Resolved after 1 hour 11 minutes, affecting General RQ and General Rqmobile, on September 19, 2025.

resolved Sep 19, 2025, 09:52 PM UTC

The issue is now resolved. We are reporting all clear from all impacted clients.

Started
Sep 19, 2025, 08:41 PM UTC
Resolved
Sep 19, 2025, 09:52 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 19, 2025, 08:41 PM UTC

Affected components

General RQGeneral Rqmobile

Update timeline

  1. investigating Sep 19, 2025, 08:41 PM UTC

    We are receiving reports of Latency in RQ and RQmobile. Our team is currently investigating and implementing mitigation steps. More updates to follow.

  2. investigating Sep 19, 2025, 09:13 PM UTC

    Our team is still currently investigating the issue. We have implemented mitigation steps and have seen improvement. More updates to follow.

  3. resolved Sep 19, 2025, 09:52 PM UTC

    The issue is now resolved. We are reporting all clear from all impacted clients.

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