Resolved after 50 minutes, affecting APIs and Invoca UI, on January 21, 2025.
Update: Upon further investigation of the intermittent homepage and API call failures, we have identified the root of the issue relating to a substantial increase in number swapping request via API. We have since mitigated the issue with reducing thresholds and are working through 2 longer term solutions. Impact during this 10 minute window(7;10-7:20 AM PST) was intermittent access failures to the Invoca.net website and failure in automatically creating new ringpools.
Affected components
Update timeline
- investigating Jan 21, 2025, 03:33 PM UTC
We recently experienced some intermittent failures with access to the Invoca.net Homepage as well as API calls on the US Platform. This has since been mitigated and we are further investigating the root of the issue. The window of impact for the incident was 7:10 to 7:20 AM PT.
- resolved Jan 21, 2025, 04:23 PM UTC
Update: Upon further investigation of the intermittent homepage and API call failures, we have identified the root of the issue relating to a substantial increase in number swapping request via API. We have since mitigated the issue with reducing thresholds and are working through 2 longer term solutions. Impact during this 10 minute window(7;10-7:20 AM PST) was intermittent access failures to the Invoca.net website and failure in automatically creating new ringpools.
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