Invoca incident
Scheduled reports in Insights & Analytics are failing to send
Resolved after 2 hours 24 minutes, affecting Reporting, on September 29, 2026.
A fix has been implemented and we are monitoring. Insights & Analytics access is back up.
Affected components
Update timeline
- investigating Sep 29, 2026, 05:21 PM UTC
We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.
- identified Sep 29, 2026, 06:20 PM UTC
The issue has been identified and a fix will be implemented at 12:00pm PT. Insights & Analytics will be down for approximately 5 minutes during this update.
- monitoring Sep 29, 2026, 07:08 PM UTC
A fix has been implemented and we are monitoring. Insights & Analytics access is back up.
- resolved Sep 29, 2026, 07:45 PM UTC
This incident has been resolved.
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