Resolved after 2 hours 25 minutes, affecting Transcriptions, on June 12, 2025.
We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:25 PM UTC
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
- investigating Jun 12, 2025, 08:34 PM UTC
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
- monitoring Jun 12, 2025, 09:31 PM UTC
We are now caught up on all transcription delays and all new calls are processing as expected. We are continuing to monitor.
- resolved Jun 12, 2025, 10:51 PM UTC
We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.
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