Intric incident

Outage affecting transcription model KB-Whisper EU

Resolved after 23 hours 30 minutes, affecting Intric Models, on April 8, 2026.

identified Apr 08, 2026, 01:21 PM UTC

The following model is currently unavailable, causing transcription requests to fail for some customers: • KB-Whisper EU The issue has been identified and we are working on a solution.

Started
Apr 08, 2026, 01:21 PM UTC
Resolved
Apr 09, 2026, 12:52 PM UTC
Duration
23h 30m
Detected by Pingoru
Apr 08, 2026, 01:21 PM UTC

Affected components

Intric Models

Update timeline

  1. identified Apr 08, 2026, 01:21 PM UTC

    The following model is currently unavailable, causing transcription requests to fail for some customers: • KB-Whisper EU The issue has been identified and we are working on a solution.

  2. resolved Apr 09, 2026, 12:52 PM UTC

    The affected model is now fully operational.

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