Intric Outage History
Intric is up right nowPingoru has recorded 69 incidents for Intric: 67 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 12 | 197 of 720 (27%) |
| May 2026 | 10 | 114 of 744 (15%) |
| June 2026 | 10 | 174 of 720 (24%) |
| July 2026 | 2 | 6 of 744 (1%) |
| August 2026 | 6 | 185 of 744 (25%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 5 | 127 of 562 (23%) |
Incidents, newest first
Minor October 21, 2026 Reviewing all MCPs for potential exposure to global problem 53s MCP servers
Started Oct 21, 2026, 03:42 PM UTC· resolved Oct 21, 2026, 03:43 PM UTC
- investigating Oct 21, 2026, 03:42 PM UTC
Vi har tillfälligt stängt av sökintegrationerna mot intranät och webbplatser (crawlers) som en förebyggande säkerhetsåtgärd. Bakgrunden är en publicerad säkerhetsbrist i webbläsarkomponenten som integrationerna använder. Vi har inte sett några tecken på att brister utnyttjats i vår miljö. Under tiden kan AI-assistenter som använder dessa integrationer inte söka i intranätet eller på webbplatsen. Övriga funktioner påverkas inte. Vi uppdaterar komponenten och startar integrationerna igen stegvis. Vi meddelar när allt är i drift igen.
- resolved Oct 21, 2026, 03:43 PM UTC
Integration caused double logging.
Minor October 21, 2026 Driftmeddelande – sökning i intranät och webbplatser tillfälligt avstängd 14h 46m MCP servers
Started Oct 21, 2026, 03:21 PM UTC· resolved Oct 22, 2026, 06:08 AM UTC
- monitoring Oct 21, 2026, 03:21 PM UTC
Vi har tillfälligt stängt av sökintegrationerna mot intranät och webbplatser (crawlers) som en förebyggande säkerhetsåtgärd. Bakgrunden är en publicerad säkerhetsbrist i webbläsarkomponenten som integrationerna använder. Vi har inte sett några tecken på att brister utnyttjats i vår miljö. Under tiden kan AI-assistenter som använder dessa integrationer inte söka i intranätet eller på webbplatsen. Övriga funktioner påverkas inte. Vi uppdaterar komponenten och startar integrationerna igen stegvis. Vi meddelar när allt är i drift igen.
- resolved Oct 22, 2026, 06:08 AM UTC
MCP-servers är åter tagna i drift. Inga tecken på att systemen varit i fara upptäcktes.
Minor October 14, 2026 Widgets outage 2d 6h Intric portal
Started Oct 14, 2026, 07:57 AM UTC· resolved Oct 16, 2026, 02:37 PM UTC
- identified Oct 14, 2026, 07:57 AM UTC
Widgets need to be re-embedded by copying the new embedding code from Intric to make them work again.
- resolved Oct 16, 2026, 02:37 PM UTC
Fixed on October 14
Minor October 1, 2026 Disrupted: SSO login for new users 9h 31m Intric portal
Started Oct 01, 2026, 09:59 AM UTC· resolved Oct 01, 2026, 07:30 PM UTC
- monitoring Oct 01, 2026, 09:59 AM UTC
We are currently experiencing SSO login disruptions affecting new users across all tenants. Our team is investigating, and we will share updates shortly.
- resolved Oct 01, 2026, 07:30 PM UTC
Service restored.
Minor August 28, 2026 Temporary custom MCP outage 4h 57m MCP servers
Started Aug 28, 2026, 06:20 AM UTC· resolved Aug 28, 2026, 11:17 AM UTC
- investigating Aug 28, 2026, 06:20 AM UTC
Custom MCP:s hosted by Intric are currently unavailable due to temporary outage.
- resolved Aug 28, 2026, 11:17 AM UTC
Service restored.
Minor August 24, 2026 Elevated error rates in multiple Anthropic Claude models 1h 38m Global Models
Started Aug 24, 2026, 07:23 AM UTC· resolved Aug 24, 2026, 09:01 AM UTC
- monitoring Aug 24, 2026, 07:23 AM UTC
Anthropic is currently experiencing elevated error rates affecting multiple Claude models.
- resolved Aug 24, 2026, 09:01 AM UTC
The Anthropic issue has been resolved. Affected Claude models are now fully operational.
Minor August 19, 2026 Elevated error rates in Anthropic Claude Opus 5 and Claude Haiku 4.5 1h 30m Global Models
Started Aug 19, 2026, 10:16 AM UTC· resolved Aug 19, 2026, 11:46 AM UTC
- monitoring Aug 19, 2026, 10:16 AM UTC
Anthropic is currently experiencing elevated error rates affecting Claude Opus 5 and Claude Haiku 4.5. Using these models may result in failed or delayed responses.
- resolved Aug 19, 2026, 11:46 AM UTC
The Anthropic issue has been resolved. Claude Opus 5 and Claude Haiku 4.5 are now fully operational.
Minor August 19, 2026 Custom MCPs deployed by Intric are currently unavailable 2h 4m MCP servers
Started Aug 19, 2026, 07:05 AM UTC· resolved Aug 19, 2026, 09:10 AM UTC
- investigating Aug 19, 2026, 07:05 AM UTC
Intric’s MCP servers are currently unreachable. All production custom MCPs deployed by Intric are unavailable, which may prevent customers from using tools and workflows that depend on these MCPs.
- resolved Aug 19, 2026, 09:10 AM UTC
MCP services are restored
Minor August 5, 2026 Degraded performance for Gemma 4 4h 1m Intric Models
Started Aug 05, 2026, 09:29 AM UTC· resolved Aug 05, 2026, 01:31 PM UTC
- investigating Aug 05, 2026, 09:29 AM UTC
Gemma 4 model is currently experiencing degraded performance. Requests to this model may take longer than usual to complete, resulting in delayed responses.
- resolved Aug 05, 2026, 01:31 PM UTC
Model function restored.
Minor August 5, 2026 Due to a sub-processor issue, KB-Whisper Large SWE is currently experiencing elevated error rates. 7d 6h SWE Models
Started Aug 05, 2026, 08:16 AM UTC· resolved Aug 12, 2026, 02:38 PM UTC
- monitoring Aug 05, 2026, 08:16 AM UTC
A sub-processor issue is currently affecting KB-Whisper Large SWE. Transcription requests using this model may fail.
- resolved Aug 12, 2026, 02:38 PM UTC
The issue has been resolved and the affected model is fully functional.
Minor July 30, 2026 Elevated error rates in Anthropic Claude models 5h 44m Global Models
Started Jul 30, 2026, 09:26 AM UTC· resolved Jul 30, 2026, 03:10 PM UTC
- monitoring Jul 30, 2026, 09:26 AM UTC
Anthropic is currently experiencing elevated error rates across Claude models. Customers using affected Claude models may experience failed or delayed responses.
- monitoring Jul 30, 2026, 02:12 PM UTC
Degraded performance in Anthropic Claude Opus 4.8
- resolved Jul 30, 2026, 03:10 PM UTC
The issue has been resolved and the affected models are fully operational.
Minor July 15, 2026 Disruption on Intric portal (Multi tenant) 32m Intric portal
Started Jul 15, 2026, 06:33 AM UTC· resolved Jul 15, 2026, 07:06 AM UTC
- investigating Jul 15, 2026, 06:33 AM UTC
We are currently experiencing a disruption on Intric portal caused by yesterday's release, this only affects multi tenant customers.
- resolved Jul 15, 2026, 07:06 AM UTC
Case is resolved
Minor June 29, 2026 Berget AI is currently experiencing issues 20h 38m SWE Models
Started Jun 29, 2026, 08:04 AM UTC· resolved Jun 30, 2026, 04:42 AM UTC
- identified Jun 29, 2026, 08:04 AM UTC
The following models are currently unavailable: • gpt-oss-120b • Multilingual-E5-Large • KB-Whisper SWE • NB-Whisper SWE
- resolved Jun 30, 2026, 04:42 AM UTC
All resolved
Minor June 24, 2026 Elevated error rates in Anthropic Claude Opus 4.8 18h 48m Global Models
Started Jun 24, 2026, 01:33 PM UTC· resolved Jun 25, 2026, 08:22 AM UTC
- monitoring Jun 24, 2026, 01:33 PM UTC
Anthropic Claude Opus 4.8 is currently experiencing elevated error rates. Using this model may result in failed or delayed responses.
- resolved Jun 25, 2026, 08:22 AM UTC
This incident has been resolved.
Minor June 22, 2026 Due to a provider issue, Swedish hosted transcription models are currently experiencing elevated error rates. 12h 57m SWE Models
Started Jun 22, 2026, 09:35 AM UTC· resolved Jun 22, 2026, 10:32 PM UTC
- monitoring Jun 22, 2026, 09:35 AM UTC
The provider for Swedish hosted transcription models are experiencing elevated error rates. Using the following models may result in failed or delayed transcriptions: • KB-Whisper Large • NB-Whisper
- resolved Jun 22, 2026, 10:32 PM UTC
This issue has been resolved.
Minor June 16, 2026 Transcription pipeline issues 16m Intric portal
Started Jun 16, 2026, 06:44 AM UTC· resolved Jun 16, 2026, 07:00 AM UTC
- investigating Jun 16, 2026, 06:44 AM UTC
We are currently experiencing issues with our transcription pipeline. Transcription requests may fail or not be processed. We are investigating the issue and will provide updates as soon as we have more information.
- monitoring Jun 16, 2026, 06:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 07:00 AM UTC
The issue has been resolved.
Minor June 8, 2026 Some EU hosted models are currently unavailable 9h 52m Intric Models
Started Jun 08, 2026, 09:46 AM UTC· resolved Jun 08, 2026, 07:38 PM UTC
- identified Jun 08, 2026, 09:46 AM UTC
The following models are currently unavailable. Using these models will result in failed requests: • KB-Whisper Large EU • Multilingual E5 Large Instruct The issue has been identified and we are working on a fix.
- monitoring Jun 08, 2026, 01:02 PM UTC
A fix has been implemented for Multilingual E5 Large Instruct and we are monitoring the situation.
- resolved Jun 08, 2026, 07:38 PM UTC
This incident has been resolved.
Minor June 2, 2026 Elevated error rates in Anthropic Claude Opus 4.7 5h 16m Global Models
Started Jun 02, 2026, 06:41 AM UTC· resolved Jun 02, 2026, 11:58 AM UTC
- monitoring Jun 02, 2026, 06:41 AM UTC
Anthropic is currently investigating elevated error rates for Claude Opus 4.7. Using this model may result in failed or delayed responses.
- monitoring Jun 02, 2026, 06:55 AM UTC
In addition to Claude Opus 4.7, Claude Opus 4.6 and Claude Sonnet 4.6 are also experiencing elevated error rates. Using these models may result in failed or delayed responses.
- resolved Jun 02, 2026, 11:58 AM UTC
The Anthropic issue has been resolved. Claude Opus 4.7, Claude Opus 4.6, and Claude Sonnet 4.6 are now fully operational.
Minor May 28, 2026 Degraded performance for Swedish Hosted - Managed by Intric model 3d 21h Intric Models
Started May 28, 2026, 08:57 AM UTC· resolved Jun 01, 2026, 06:46 AM UTC
- investigating May 28, 2026, 08:57 AM UTC
Our Swedish hosted model is currently experiencing degraded performance due to high load. Customers using this model may experience significantly slower response times or increased latency. We are actively investigating the issue.
- investigating Jun 01, 2026, 06:44 AM UTC
We have implemented a fix and are monitoring performance.
- resolved Jun 01, 2026, 06:46 AM UTC
We have implemented a fix and are monitoring performance.
Minor May 6, 2026 Elevated error rates across Anthropic Claude models 1h 57m Global Models
Started May 06, 2026, 03:43 PM UTC· resolved May 06, 2026, 05:41 PM UTC
- monitoring May 06, 2026, 03:43 PM UTC
Anthropic is currently experiencing elevated error rates affecting multiple Claude models. Customers who use these models may experience failed or delayed responses.
- resolved May 06, 2026, 05:41 PM UTC
The issue has been resolved and all affected Claude models are fully operational.
Minor May 6, 2026 Due to a provider issue, some Swedish hosted models are currently experiencing an outage. 29m SWE Models
Started May 06, 2026, 02:45 PM UTC· resolved May 06, 2026, 03:15 PM UTC
- monitoring May 06, 2026, 02:45 PM UTC
Our provider for Swedish hosted models is currently down, affecting all of its models. Customers using the following models will experience failed requests. Completion models: • Llama 3.3 70B Instruct • GPT‑OSS 120B Embedding models: • Multilingual E5 Large Instruct Transcription models: • NB‑Whisper SWE • KB‑Whisper SWE
- monitoring May 06, 2026, 02:51 PM UTC
Our provider for Swedish hosted models has resolved the outage. The previously affected models are now operational and we are continuing to monitor the services.
- resolved May 06, 2026, 03:15 PM UTC
The issue has been resolved and the previously affected models are now fully operational.
Minor May 4, 2026 Elevated error rates in Anthropic Claude Opus 4.5 1h 3m Global Models
Started May 04, 2026, 08:47 AM UTC· resolved May 04, 2026, 09:51 AM UTC
- monitoring May 04, 2026, 08:47 AM UTC
Anthropic is currently experiencing elevated error rates for the Claude Opus 4.5 model. Customers using this model may encounter failed responses.
- resolved May 04, 2026, 09:51 AM UTC
The elevated error rates affecting Claude Opus 4.5 have been resolved.
Minor April 28, 2026 Elevated error rates in Anthropic Claude Haiku 4.5 1h 25m Global Models
Started Apr 28, 2026, 12:38 PM UTC· resolved Apr 28, 2026, 02:04 PM UTC
- monitoring Apr 28, 2026, 12:38 PM UTC
Anthropic is currently experiencing elevated error rates for Claude Haiku 4.5. Customers using this model may experience failed or delayed responses.
- resolved Apr 28, 2026, 02:04 PM UTC
The issue has been resolved and the affected model is now fully operational.
Minor April 27, 2026 Elevated error rates in Claude Sonnet 4.6 and Claude Opus 4.6 1d 3h Global Models
Started Apr 27, 2026, 09:17 AM UTC· resolved Apr 28, 2026, 12:35 PM UTC
- investigating Apr 27, 2026, 09:17 AM UTC
We are currently experiencing elevated error rates for Claude Sonnet 4.6 and Claude Opus 4.6. Customers using these models may encounter failed responses.
- resolved Apr 28, 2026, 12:35 PM UTC
The issue has been resolved and the affected models are fully operational.
Minor April 17, 2026 Elevated response times for Mistral 3 Large 5d 17h EU Models
Started Apr 17, 2026, 01:00 PM UTC· resolved Apr 23, 2026, 06:42 AM UTC
- monitoring Apr 17, 2026, 01:00 PM UTC
Mistral is currently experiencing degraded performance affecting Mistral 3 Large. Customers using this model may notice significantly longer response times than usual.
- resolved Apr 23, 2026, 06:42 AM UTC
The elevated response times affecting Mistral 3 Large have been resolved and the model is now performing normally. Additionally, we have added Mistral 4 Small as a new available model.