Intercontinental Exchange incident

DDA Latency and Connectivity Issues

Resolved after 2 hours 49 minutes, affecting Data and Document Automation (formerly AIQ), on April 30, 2026.

identified Apr 30, 2026, 05:40 PM UTC

We are actively working to resolve an issue impacting our DDA service: Some users may experience intermittent latency and timeouts. Analyzer results and updates can be delayed by up to 1 hr.

Started
Apr 30, 2026, 05:40 PM UTC
Resolved
Apr 30, 2026, 08:29 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 30, 2026, 05:40 PM UTC

Affected components

Data and Document Automation (formerly AIQ)

Update timeline

  1. identified Apr 30, 2026, 05:40 PM UTC

    We have received reports of issues with DDA. Our teams are actively investigating the cause and will provide updates as more information becomes available.

  2. identified Apr 30, 2026, 05:40 PM UTC

    We are actively working to resolve an issue impacting our DDA service: Some users may experience intermittent latency and timeouts. Analyzer results and updates can be delayed by up to 1 hr.

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