Resolved after 23 hours 12 minutes, affecting Encompass Services and Partner Network, on June 8, 2026.
We are aware of an issue affecting the Get Agencies button on the Get Home Counseling Providers form. HUD is aware of the issue and is working to remediate it as quickly as possible. For a workaround please reference Knowledge Article Home Counseling Get Agencies HUD Websites Knowledge Auto Number 000025283.
Affected components
Update timeline
- identified Jun 08, 2026, 01:11 PM UTC
We are aware of users getting errors while using the Get Agencies button on Get Home Counseling Providers form. We are currently investigating this issue and working to resolve.
- identified Jun 08, 2026, 01:11 PM UTC
We are aware of an issue with the Get Agencies button on Get Home Counseling Providers form. This is an issue with the vendor. For a workaround please reference Knowledge Article Home Counseling Get Agencies HUD Websites Knowledge Auto Number 000025283.
- identified Jun 08, 2026, 01:11 PM UTC
We are aware of an issue affecting the Get Agencies button on the Get Home Counseling Providers form. HUD is aware of the issue and is working to remediate it as quickly as possible. For a workaround please reference Knowledge Article Home Counseling Get Agencies HUD Websites Knowledge Auto Number 000025283.
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