Intercontinental Exchange incident

Service Advisory: INC29506500: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3]

Resolved after 22 hours 58 minutes, affecting Wireless: EMEA, on May 24, 2026.

identified May 24, 2026, 01:52 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

Started
May 24, 2026, 01:52 PM UTC
Resolved
May 25, 2026, 12:50 PM UTC
Duration
22h 58m
Detected by Pingoru
May 24, 2026, 01:52 PM UTC

Affected components

Wireless: EMEA

Update timeline

  1. identified May 21, 2026, 08:42 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  2. identified May 21, 2026, 08:43 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  3. identified May 24, 2026, 01:08 AM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  4. identified May 24, 2026, 01:51 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

  5. identified May 24, 2026, 01:52 PM UTC

    UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

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