Intercontinental Exchange incident

Performance Degradation: Data and Document Automation (DDA)

Resolved after 4 hours 38 minutes, affecting Data and Document Automation (formerly AIQ), on May 14, 2026.

identified May 14, 2026, 09:20 PM UTC

Data and Document Automation (DDA) is currently experiencing latency issues with Extraction. Users may notice delays with extraction. Our team is working to restore normal service levels.

Started: May 14, 2026, 09:20 PM UTC
Resolved: May 15, 2026, 01:58 AM UTC
Duration: 4h 38m
Detected by Pingoru: May 14, 2026, 09:20 PM UTC

Affected components

Data and Document Automation (formerly AIQ)

Update timeline

identified May 14, 2026, 09:20 PM UTC

Data and Document Automation (DDA) is currently experiencing performance issues. Users may notice slower response times. Our team is working to restore normal service levels.
identified May 14, 2026, 09:20 PM UTC

Data and Document Automation (DDA) is currently experiencing latency issues with Extraction. Users may notice delays with extraction. Our team is working to restore normal service levels.

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