Intercontinental Exchange incident

Issue with Sending packages out.

Resolved after 1 hour 43 minutes, affecting Electronic Document Management, on May 5, 2026.

identified May 05, 2026, 11:40 PM UTC

Our teams continue working towards identifying root cause resolving this issue as quickly as we can.

Started
May 05, 2026, 11:40 PM UTC
Resolved
May 06, 2026, 01:23 AM UTC
Duration
1h 43m
Detected by Pingoru
May 05, 2026, 11:40 PM UTC

Affected components

Electronic Document Management

Update timeline

  1. identified May 05, 2026, 11:40 PM UTC

    We have received reports of issues with sending packages out. Our teams are actively investigating the cause and will provide updates as more information becomes available.

  2. identified May 05, 2026, 11:40 PM UTC

    Our teams continue working towards identifying root cause resolving this issue as quickly as we can.

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