Intercom incident
[AU Hosting] Customers and teammates are currently unable to make or receive phone calls.
Minor Vendor's status page →
Resolved on January 29, 2026, affecting Phone.
Between 16:20 - 17:16 UTC, most phone features were in a degraded state, including outbound and inbound phone calls. We apologise for the disruption.
Affected components
Phone
Update timeline
- investigating Jan 29, 2026, 05:20 PM UTC
We're seeing issues with Phone, specifically where customers and teammates are currently unable to make or receive phone calls..Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
- resolved Jan 29, 2026, 05:31 PM UTC
Between 16:20 - 17:16 UTC, most phone features were in a degraded state, including outbound and inbound phone calls. We apologise for the disruption.
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