Resolved on April 11, 2026, affecting Fin AI Agent and Inbox and 1 more.
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
Update timeline
- resolved Apr 11, 2026, 03:48 PM UTC
We experienced elevated 5xx errors with our help center product between 16:00 UTC to 16:40 UTC. The issue has been resolved and all functionality should be back to normal. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.
- resolved Apr 11, 2026, 03:50 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Your product runs on more than Intercom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services