Intercom incident

[US Hosting] Fin experiencing delays

Resolved on March 3, 2026, affecting Fin AI Agent and Inbox and 1 more.

resolved Mar 03, 2026, 05:00 AM UTC

This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.

Started
Mar 03, 2026, 05:00 AM UTC
Resolved
Mar 03, 2026, 05:00 AM UTC
Duration
–
Detected by Pingoru
Mar 03, 2026, 05:00 AM UTC

Affected components

Fin AI AgentInboxWeb MessengerMobile MessengerWebhooksREST APIPhoneCopilotTicketsOmnichannel

Update timeline

  1. identified Mar 02, 2026, 04:30 PM UTC

    Fin is currently experiencing difficulties. Fin may be slow to respond or escalate a conversation. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.

  2. resolved Mar 03, 2026, 05:00 AM UTC

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.

Your product runs on more than Intercom

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →