Resolved on March 20, 2026, affecting Inbox.
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
Update timeline
- investigating Mar 20, 2026, 06:43 PM UTC
We're seeing errors and latency issues with Intercom Inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
- investigating Mar 20, 2026, 07:32 PM UTC
We’re actively investigating errors and elevated latency affecting Inbox and working to identify the root cause. We’ll provide an update as soon as we have more information
- resolved Mar 20, 2026, 07:52 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected]: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
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