Intercom incident
[EU Hosting] Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)
Minor Vendor's status page →
Resolved on June 12, 2026, affecting Omnichannel and Outbound.
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
Affected components
OmnichannelOutbound
Update timeline
- identified Jun 12, 2026, 02:30 PM UTC
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
- resolved Jun 12, 2026, 07:13 PM UTC
Meta services are back up and running, and we’ve caught up on queued messages.
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