Intercom incident

[US Hosting] Issues with Shopify integration

Resolved after 33 minutes, affecting Apps and Integrations, on August 19, 2026.

resolved Aug 19, 2026, 11:45 PM UTC

This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@fin.: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.

Other major vendors with incidents that started within 30 minutes of this one

Started
Aug 19, 2026, 11:12 PM UTC
Resolved
Aug 19, 2026, 11:45 PM UTC
Duration
33m
Detected by Pingoru
Aug 19, 2026, 11:12 PM UTC

Affected components

Apps and Integrations

Update timeline

  1. investigating Aug 19, 2026, 11:12 PM UTC

    We're seeing issues with our Shopify integration. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

  2. monitoring Aug 19, 2026, 11:40 PM UTC

    We have implemented a fix and are monitoring. We’ll let you know when we are confident in our recovery.

  3. resolved Aug 19, 2026, 11:45 PM UTC

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@fin.: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.

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