Resolved after 22 minutes, affecting Fin AI Agent, on August 26, 2026.
Between 14:15 - 14:41 UTC Fin was slow to respond to conversations. We have identified the cause and do not expect recurrence. Apologies for the disruption. There are more details available in the attached root cause analysis document.
Affected components
Update timeline
- investigating Aug 26, 2026, 02:26 PM UTC
We're investigating Fin not answering conversations in the USA hosting region.
- identified Aug 26, 2026, 02:39 PM UTC
We're seeing partial recovery for Fin answering questions.
- resolved Aug 26, 2026, 02:49 PM UTC
Between 14:15 - 14:41 UTC Fin was slow to respond to conversations. We have identified the cause and do not expect recurrence. Apologies for the disruption. There are more details available in the attached root cause analysis document.
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