Resolved after 9 minutes, affecting Web Messenger and Mobile Messenger, on September 9, 2026.
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@fin.: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
Update timeline
- investigating Sep 09, 2026, 03:55 PM UTC
We're seeing issues with Intercom Messenger where Help Articles are not displaying. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
- resolved Sep 09, 2026, 04:05 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@fin.: mailto:[email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
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