Intapp incident

Intapp Dealcloud Degradation of Service [EU]

Resolved after 4 hours 48 minutes, affecting DealCloud EU1 and DealCloud EU2 and 1 more, on March 26, 2026.

monitoring Mar 26, 2026, 07:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 26, 2026, 02:29 PM UTC
Resolved
Mar 26, 2026, 07:18 PM UTC
Duration
4h 48m
Detected by Pingoru
Mar 26, 2026, 02:29 PM UTC

Affected components

DealCloud EU1DealCloud EU2DealCloud PS EU1

Update timeline

  1. investigating Mar 26, 2026, 02:29 PM UTC

    We are currently experiencing service degradation impacting our DealCloud solution in the EU region. Users may encounter slower-than-normal page load times. Our team is actively investigating the issue and working to restore full performance as quickly as possible. We will share updates as more information becomes available.

  2. investigating Mar 26, 2026, 03:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 26, 2026, 04:23 PM UTC

    We are continuing to investigate this issue. We'll provide further updates as they become available.

  4. investigating Mar 26, 2026, 05:25 PM UTC

    We are continuing to investigate this issue and remediation efforts are underway. We'll provide further updates as they become available.

  5. investigating Mar 26, 2026, 06:20 PM UTC

    We are continuing to investigate this issue and remediation efforts are underway. We'll provide further updates as they become available.

  6. investigating Mar 26, 2026, 06:21 PM UTC

    We are continuing to investigate this issue.

  7. monitoring Mar 26, 2026, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Mar 26, 2026, 07:18 PM UTC

    This incident has been resolved.

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