Resolved after 2 hours 59 minutes, affecting DealCloud EU - Preview Sandbox and DealCloud EU1 - Preview Sandbox and 1 more, on June 19, 2026.
A fix has been applied for the issue affecting DealCloud EU UAT. Impacted customers may have been unable to access the environment and may have seen Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to monitor the environment closely to ensure the issue is fully resolved.
Affected components
Update timeline
- investigating Jun 19, 2026, 09:54 AM UTC
We are currently experiencing a service degradation affecting our UAT DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- identified Jun 19, 2026, 10:00 AM UTC
We have identified the issue affecting DealCloud EU UAT. Impacted customers may be unable to access the environment and may see Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to work on the issue and monitor the environment closely.
- monitoring Jun 19, 2026, 10:05 AM UTC
A fix has been applied for the issue affecting DealCloud EU UAT. Impacted customers may have been unable to access the environment and may have seen Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to monitor the environment closely to ensure the issue is fully resolved.
- resolved Jun 19, 2026, 12:54 PM UTC
This incident has been resolved.
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