Resolved after 5 hours 21 minutes, affecting Time US1, on April 24, 2026.
Azure services are continuing to recover, and we are actively monitoring the situation. Clarification: Earlier we stated that "Azure has confirmed resolution of the incident." however, Azure have confirmed the root cause is actively being corrected. Some services may still see minor degraded performance as they recover.
Affected components
Update timeline
- identified Apr 24, 2026, 03:18 PM UTC
We have identified an issue with the Intapp Time service. Preliminary investigation indicates the problem is related to our underlying provider, Azure. Users may experience a “Sync Failed” error in the desktop application.
- identified Apr 24, 2026, 04:08 PM UTC
The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
- identified Apr 24, 2026, 05:00 PM UTC
The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
- identified Apr 24, 2026, 06:00 PM UTC
The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
- monitoring Apr 24, 2026, 06:24 PM UTC
Azure has confirmed resolution of the incident. We will continue monitoring the system for additional impact.
- monitoring Apr 24, 2026, 07:50 PM UTC
Azure services are continuing to recover, and we are actively monitoring the situation. Clarification: Earlier we stated that "Azure has confirmed resolution of the incident." however, Azure have confirmed the root cause is actively being corrected. Some services may still see minor degraded performance as they recover.
- resolved Apr 24, 2026, 08:40 PM UTC
This incident has been resolved.
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