Resolved after 1 hour 4 minutes, affecting DealCloud US3 and DealCloud US4, on September 26, 2026.
The service has fully recovered, and users should now be able to access DealCloud normally. We are monitoring performance to confirm continued stability and will provide the next update within one hour.
Affected components
Update timeline
- identified Sep 26, 2026, 06:42 AM UTC
Product: DealCloud Region: USA, Farms 3 and 4 Impact: Some users may be unable to sign in to the DealCloud platform. We are currently experiencing an issue affecting DealCloud in USA Farms 3 and 4. Our Engineering team has taken corrective action, and the service is gradually recovering. We will continue to monitor recovery and provide the next update within one hour.
- monitoring Sep 26, 2026, 06:49 AM UTC
The service has fully recovered, and users should now be able to access DealCloud normally. We are monitoring performance to confirm continued stability and will provide the next update within one hour.
- resolved Sep 26, 2026, 07:46 AM UTC
This incident has been resolved.
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