Resolved after 1 hour 24 minutes, affecting Time CA1 and Time AP1 and 1 more, on September 17, 2026.
A fix has been implemented, and API calls should now be operating normally. We will continue to monitor the service to ensure stability.
Affected components
Update timeline
- investigating Sep 17, 2026, 01:00 PM UTC
We are investigating a service degradation affecting API endpoints. End users are not impacted and can continue using the application as normal. However, Boomi and Intapp Integrate integrations may experience issues when making API calls. Our team is actively working to resolve the issue and will provide further updates as they become available.
- investigating Sep 17, 2026, 01:24 PM UTC
We have identified the cause of the API service degradation and are actively working to implement a fix. We will provide another update as soon as more information becomes available.
- monitoring Sep 17, 2026, 01:31 PM UTC
A fix has been implemented, and API calls should now be operating normally. We will continue to monitor the service to ensure stability.
- resolved Sep 17, 2026, 02:25 PM UTC
We have resolved the incident.
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