Inscribe incident

Increase in documents entering error state

Resolved after 292 days 12 hours, affecting InscribeAI, Inc. Status service, on July 8, 2025.

investigating Jul 08, 2025, 03:18 AM UTC

Jul 8, 22:30 UTC Resolved - This incident has been resolved. Jul 7, 22:29 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 7, 20:52 UTC Investigating - We have noticed there are a small number of documents are not successfully processing. You will see an error stating: "An error occurred while processing this document. Inscribe has been notified." in the Inscribe app. We are investigating the cause and will update shortly. Thanks for your patience.

Started
Jul 08, 2025, 10:30 PM UTC
Resolved
Apr 27, 2026, 11:00 AM UTC
Duration
292d 12h
Detected by Pingoru
Jul 08, 2025, 10:30 PM UTC

Affected components

InscribeAI, Inc. Status service

Update timeline

  1. investigating Jul 08, 2025, 03:18 AM UTC

    Jul 8, 22:30 UTC Resolved - This incident has been resolved. Jul 7, 22:29 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 7, 20:52 UTC Investigating - We have noticed there are a small number of documents are not successfully processing. You will see an error stating: "An error occurred while processing this document. Inscribe has been notified." in the Inscribe app. We are investigating the cause and will update shortly. Thanks for your patience.

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