Resolved after 51 minutes, affecting API and API Documentation and 1 more, on September 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
APIAPI DocumentationTrust CentreDocument ProcessingWeb AppCustomer ProcessingHelp CentreCredit InsightsTransaction EnrichmentCollect
Update timeline
- investigating Sep 28, 2026, 10:27 PM UTC
We are currently investigating the root cause and will update you as we learn more.
- monitoring Sep 28, 2026, 10:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 11:19 PM UTC
This incident has been resolved.
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