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Brief API Errors and Processing Failures

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Resolved on February 26, 2026, affecting API and Document Processing and 1 more.

resolved Feb 26, 2026, 10:59 AM UTC

For 3 minutes between 08:54 and 08:57 UTC (00:54–00:57 PT), a small number of API requests returned HTTP 500 errors, impacting some customer creation and document upload requests.

Started
Feb 26, 2026, 10:59 AM UTC
Resolved
Feb 26, 2026, 10:59 AM UTC
Duration
–
Detected by Pingoru
Feb 26, 2026, 10:59 AM UTC

Affected components

APIDocument ProcessingCustomer Processing

Update timeline

  1. resolved Feb 26, 2026, 10:59 AM UTC

    For 3 minutes between 08:54 and 08:57 UTC (00:54–00:57 PT), a small number of API requests returned HTTP 500 errors, impacting some customer creation and document upload requests.

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