Resolved after 2 hours 22 minutes, affecting SAML login, on July 16, 2026.
SAML logins are now performing as normal. We'll continue to monitor for any further issues.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:32 AM UTC
We're aware of issues affecting some customers logging in using SAML - we're investigating and will provide an update shortly.
- identified Jul 16, 2026, 09:12 AM UTC
This issue remains ongoing and we're working on a resolution. All other functionality is unaffected. Existing sessions on the mobile app and dashboard are unaffected and continue to have access as normal. We'll post our next update in the next 30 minutes.
- monitoring Jul 16, 2026, 09:27 AM UTC
SAML logins are now working with increased latency. We'll continue to monitor until fully recovered. All other functionality remains unaffected.
- monitoring Jul 16, 2026, 10:16 AM UTC
We're continuing to see elevated errors and latency with SAML logins. All other functionality remains unaffected.
- monitoring Jul 16, 2026, 10:29 AM UTC
SAML logins are now performing as normal. We'll continue to monitor for any further issues.
- resolved Jul 16, 2026, 10:54 AM UTC
SAML login has continued to perform as normal.
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