incident.io incident

Login errors for subset of Slack Enterprise Grid customers

Resolved after 1 hour 13 minutes, affecting Slack app, on October 2, 2026.

resolved Oct 02, 2026, 11:47 PM UTC

This incident has been resolved. Login via Slack is operating normally again, and no further action is required.

Started
Oct 02, 2026, 10:33 PM UTC
Resolved
Oct 02, 2026, 11:47 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 02, 2026, 10:33 PM UTC

Affected components

Slack app

Update timeline

  1. identified Oct 02, 2026, 10:33 PM UTC

    Some customers on Slack Enterprise Grid who sign in with Slack are seeing Slack-originating errors when logging in. We've raised this with Slack and are monitoring for a fix. Customers using SAML sign-in aren't affected. Alert ingestion and our On-call product's paging functionality are unaffected.

  2. resolved Oct 02, 2026, 11:47 PM UTC

    This incident has been resolved. Login via Slack is operating normally again, and no further action is required.

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