incident.io incident

Some users unable to sign in via Slack

Resolved after 2 hours 21 minutes, on March 13, 2026.

resolved Mar 13, 2026, 04:40 PM UTC

Slack have confirmed that the issue has been fully resolved, and affected customers have verified that they can log in successfully.

Started
Mar 13, 2026, 02:19 PM UTC
Resolved
Mar 13, 2026, 04:40 PM UTC
Duration
2h 21m
Detected by Pingoru
Mar 13, 2026, 02:19 PM UTC

Update timeline

  1. investigating Mar 13, 2026, 02:19 PM UTC

    We are currently investigating reports that users are unable to login using Slack.

  2. identified Mar 13, 2026, 02:53 PM UTC

    Users in some Slack workspaces are unable to sign in with Slack. We have escalated this issue to Slack. Signing in with SAML and Microsoft Teams is not affected.

  3. monitoring Mar 13, 2026, 03:54 PM UTC

    Slack have rolled back a change which caused this issue, and we have confirmed recovery. Please reach out to support if you're still experiencing any issues signing in with Slack.

  4. resolved Mar 13, 2026, 04:40 PM UTC

    Slack have confirmed that the issue has been fully resolved, and affected customers have verified that they can log in successfully.

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