Resolved after 4 hours 22 minutes, affecting Microsoft Teams app, on March 24, 2026.
We have seen an improvement in error rates and latency for requests to Microsoft Teams, and we expect the performance of sending messages to Teams channels and DMs to have returned to normal. We are continuing to monitor to ensure performance remains as expected, and we will provide a further update by 2100 UTC.
Affected components
Update timeline
- identified Mar 24, 2026, 04:30 PM UTC
We have identified increased error rates coming from Microsoft Teams. We are currently investigating how this is impacting our platform and we will update with more information shortly as we learn more.
- monitoring Mar 24, 2026, 05:27 PM UTC
We have identified increased error rates coming from Microsoft Teams that are causing delays in sending messages to Teams channels and DMs. We'll continue to monitor the situation and we will update with more information shortly as we learn more. We will provide the next update by 1830 UTC.
- monitoring Mar 24, 2026, 06:33 PM UTC
We are continuing to see an increase in error rates from Microsoft Teams, causing a delay in sending some messages to Teams channels and DMs. We are monitoring the situation and will provide an update by 1930 UTC.
- monitoring Mar 24, 2026, 07:30 PM UTC
We have seen an improvement in error rates and latency for requests to Microsoft Teams, and we expect the performance of sending messages to Teams channels and DMs to have returned to normal. We are continuing to monitor to ensure performance remains as expected, and we will provide a further update by 2100 UTC.
- resolved Mar 24, 2026, 08:52 PM UTC
We are no longer seeing elevated latency and error rates from Microsoft Teams.
Your product runs on more than incident.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services