Incapsula incident
[INC-1111] Istanbul, Turkey (SAW ) Data Center Issue
Resolved after 3 hours 14 minutes, affecting Istanbul, Turkey (SAW), on August 21, 2026.
Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.
Affected components
Update timeline
- investigating Aug 21, 2026, 07:28 PM UTC
We have identified an issue in the Istanbul, Turkey (SAW ) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. Next update on the incident will be shared no later than 19:41 UTC
- identified Aug 21, 2026, 08:02 PM UTC
We have identified an issue in the Istanbul, Turkey (SAW ) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
- identified Aug 21, 2026, 08:56 PM UTC
Our teams remain actively engaged in the investigation and remediation. Customers may experience increased latency while traffic remains rerouted. We will provide further updates as additional information becomes available.
- monitoring Aug 21, 2026, 09:41 PM UTC
A fix has been implemented and traffic has been restored to the data center. We are continuing to monitor in order to ensure that service has returned to normal.
- resolved Aug 21, 2026, 10:42 PM UTC
Monitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved.
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