Incapsula incident
[INC-1049] Issue with creation of the site certificates.
Resolved after 1 hour 3 minutes, affecting Cloud Security Management Platform, on May 22, 2026.
A fix has been implemented and all services are operating normally. The incident has been successfully resolved,
Affected components
Update timeline
- investigating May 22, 2026, 10:56 PM UTC
We have discovered a potential issue affecting sites certificates validation. Technical teams are investigating. The next update will be shared no later then 23:25 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
- investigating May 22, 2026, 11:39 PM UTC
Remediation efforts are ongoing and teams are actively working to stabilize the services. The next update will be communicated at 00:10 UTC.
- identified May 22, 2026, 11:53 PM UTC
Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance.
- resolved May 22, 2026, 11:59 PM UTC
A fix has been implemented and all services are operating normally. The incident has been successfully resolved,
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