Resolved after 1 hour 49 minutes, affecting API Tracking and Platform API, on December 17, 2024.
A fix has been implemented to resolve the elevated API errors and we are monitoring the results.
Affected components
API TrackingPlatform API
Update timeline
- investigating Dec 17, 2024, 06:50 PM UTC
We're experiencing an elevated level of API errors. We are investigating the issue and will provide an update as quickly as possible.
- identified Dec 17, 2024, 07:40 PM UTC
We have identified the issue and a fix is being deployed.
- monitoring Dec 17, 2024, 08:16 PM UTC
A fix has been implemented to resolve the elevated API errors and we are monitoring the results.
- resolved Dec 17, 2024, 08:40 PM UTC
Metrics have returned to normal. APIs are available.
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