Imagine Learning incident
Imagine MyPath and Imagine Español - Student Usage Reports are Not Accurate
Resolved after 4 days, affecting Imagine MyPath K-12 and Imagine Español, on April 29, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Apr 29, 2026, 04:16 PM UTC
Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Student usage reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.
- identified Apr 29, 2026, 04:42 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Apr 29, 2026, 06:51 PM UTC
Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.
- resolved May 03, 2026, 05:02 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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