Imagine Learning incident

Imagine Edgenuity Assessments not accessible for some students

Resolved after 3 hours 53 minutes, affecting Imagine Edgenuity and Imagine EdgeEX, on July 23, 2026.

resolved Jul 23, 2026, 08:22 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Started
Jul 23, 2026, 04:28 PM UTC
Resolved
Jul 23, 2026, 08:22 PM UTC
Duration
3h 53m
Detected by Pingoru
Jul 23, 2026, 04:28 PM UTC

Affected components

Imagine EdgenuityImagine EdgeEX

Update timeline

  1. investigating Jul 23, 2026, 04:28 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/

  2. investigating Jul 23, 2026, 05:48 PM UTC

    Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.

  3. investigating Jul 23, 2026, 07:00 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 23, 2026, 08:22 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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