Imagine Learning incident

Imagine Edgenuity and Imagine EdgeEX - Plagiarism Results Not Returning

Resolved after 7 minutes, affecting Imagine Edgenuity and Imagine Instructional Services and 1 more, on December 6, 2025.

resolved Dec 06, 2025, 05:33 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Started
Dec 06, 2025, 05:26 PM UTC
Resolved
Dec 06, 2025, 05:33 PM UTC
Duration
7m
Detected by Pingoru
Dec 06, 2025, 05:26 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating Dec 06, 2025, 05:26 PM UTC

    The plagiarism checker used for Imagine Edgenuity and Imagine EdgeEX writing activities is currently not returning results. We are working with the vendor to resolve the issue as quickly as possible. Students can continue progressing through their coursework. Teachers who rely on plagiarism reports will be affected until the issue is fixed. We will share updates as soon as more information is available. Thank you for your patience.

  2. resolved Dec 06, 2025, 05:33 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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