Imagine Learning incident

Imagine Edgenuity and Imagine EdgeEX - Administrators Reports Not Loading

Resolved after 28 minutes, affecting Imagine Edgenuity and Imagine EdgeEX, on January 9, 2026.

resolved Jan 09, 2026, 02:16 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Started
Jan 09, 2026, 01:47 PM UTC
Resolved
Jan 09, 2026, 02:16 PM UTC
Duration
28m
Detected by Pingoru
Jan 09, 2026, 01:47 PM UTC

Affected components

Imagine EdgenuityImagine EdgeEX

Update timeline

  1. investigating Jan 09, 2026, 01:47 PM UTC

    Our team is actively investigating an issue causing Administrator Reports to not load in Imagine Edgenuity and Imagine EdgeEX. We apologize for the inconvenience and will provide an update as soon as possible.

  2. resolved Jan 09, 2026, 02:16 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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