Imagine Learning incident

Imagine Edgenuity - Some Users Cannot Log In

Resolved after 3 hours 45 minutes, affecting Imagine Edgenuity and Imagine Instructional Services and 1 more, on March 3, 2026.

resolved Mar 03, 2026, 04:33 AM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Other major vendors with incidents that started within 30 minutes of this one

Started
Mar 03, 2026, 12:48 AM UTC
Resolved
Mar 03, 2026, 04:33 AM UTC
Duration
3h 45m
Detected by Pingoru
Mar 03, 2026, 12:48 AM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Mar 03, 2026, 12:48 AM UTC

    Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Mar 03, 2026, 03:22 AM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Mar 03, 2026, 04:33 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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