Resolved after 2 hours 59 minutes, affecting Other Supporting Systems and Other Supporting Systems (Other Supporting Systems — SMS), on September 9, 2026.
We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally. AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully. We will provide updates as conditions change. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Sep 09, 2026, 01:24 PM UTC
We have had some reports that some AT&T users are not receiving SMS messages.
- monitoring Sep 09, 2026, 02:40 PM UTC
We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally. AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully. We will provide updates as conditions change. We apologize for any inconvenience.
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