Is Identity Automation down?
Last checked just nowActive incident: Public disclosure of compromised intermediate certificate a…
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Identity Automation is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.
Real-time Identity Automation status, recent outages, and incident history: pulled directly from Identity Automation's official status page at status.identityautomation.com every 5 minutes. Pingoru tracks 85 Identity Automation services and has captured 7 incidents in the last 90 days (99.28% uptime). Get email, Slack, Discord, or webhook alerts the moment Identity Automation reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- RapidIdentity Cloud PortalRapidIdentity Cloud Identity BridgePreproduction, Development, and Test EnvrionmentsInsights Analytics DashboardRapidIdentity SafeID Scanning ServiceIDHubSecurity ManagerSecurity Manager — RapidIdentity Cloud - US000 RegionSecurity Manager — RapidIdentity Cloud - US001 RegionSecurity Manager — RapidIdentity Cloud - US002 Region
Timeline · 1 update
- investigating · Oct 21, 2026, 02:43 PM UTC
We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the services customers depend on most and applying mitigations, including updates to certificate trust configurations where applicable.
Latest: We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the service…
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Recent outages & incidents
Past 90 days- FusionIDFusionID
Timeline · 1 update
- identified · Oct 21, 2026, 02:40 PM UTC
We are working on a fix for an issue affecting FusionID functionality. In the meantime the service is unavailable. We will provide an update when we have new information. We apologize for the inconvenience.
Latest: We are working on a fix for an issue affecting FusionID functionality. In the meantime the service is unavailable. We will provide an update when we have new information. We apolog…
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- Other Supporting SystemsOther Supporting Systems — SMS
Timeline · 3 updates
- investigating · Sep 25, 2026, 01:34 PM UTC
Multiple customers have reported an SMS outage.
- identified · Sep 25, 2026, 02:40 PM UTC
We have identified the cause of the outage and are working with the backend provider to resolve the issue.
- monitoring · Sep 25, 2026, 02:59 PM UTC
We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.
Latest: We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.
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- Other Supporting SystemsOther Supporting Systems — SMS
Timeline · 2 updates
- investigating · Sep 09, 2026, 01:24 PM UTC
We have had some reports that some AT&T users are not receiving SMS messages.
- monitoring · Sep 09, 2026, 02:40 PM UTC
We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally. AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully. We will provide updates as conditions change. We apologize for any inconvenience.
Latest: We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is oper…
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- Insights Analytics DashboardSecurity Manager — RapidIdentity Cloud - US000 RegionSecurity Manager — RapidIdentity Cloud - US001 RegionSecurity Manager — RapidIdentity Cloud - US002 RegionSecurity Manager — RapidIdentity Cloud - US003 RegionSecurity Manager — RapidIdentity Cloud - US004 RegionSecurity Manager — RapidIdentity Cloud - US006 RegionSecurity Manager — RapidIdentity Cloud - KDE01 Region
Timeline · 1 update
- identified · Aug 17, 2026, 03:24 PM UTC
Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.
Latest: Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.
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See the full Identity Automation outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Status.io · 85 components checked every 5 minutesThe longest incident in the last year, Analytics Dashboards Unavailable on August 17, 2026, ran for 3 days. 8 maintenance windows announced in the same period.
Most affected components, last 12 months
- Other Supporting Systems3
- Other Supporting Systems — SMS3
- FusionID2
- FusionID2
- Insights Analytics Dashboard2
Latest incidents
- Public disclosure of compromised intermediate certificate authority keys (eMudhra) affecting certificate trust across the internet
We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are…
- FusionID Unavailable
We are working on a fix for an issue affecting FusionID functionality. In the meantime the service is unavailable. We will provide an update when we have new…
- SMS Outage
Multiple customers have reported an SMS outage.
- Started Oct 21, 2026, 02:43 PM UTC · ● 10d 2h
- FusionID Unavailable ResolvedStarted Oct 21, 2026, 02:40 PM UTC · Resolved Oct 23, 2026, 04:57 PM UTC · 2d 2h
- SMS Outage ResolvedStarted Sep 25, 2026, 01:34 PM UTC · Resolved Sep 25, 2026, 03:44 PM UTC · 2h 9m
- Started Sep 09, 2026, 01:24 PM UTC · Resolved Sep 09, 2026, 04:24 PM UTC · 2h 59m
- Analytics Dashboards Unavailable ResolvedStarted Aug 17, 2026, 03:24 PM UTC · Resolved Aug 20, 2026, 07:14 PM UTC · 3d 3h