Is Identity Automation down?

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Identity Automation has degraded performance

Active incident: Public disclosure of compromised intermediate certificate a…

Identity Automation is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Identity Automation status, recent outages, and incident history: pulled directly from Identity Automation's official status page at status.identityautomation.com every 5 minutes. Pingoru tracks 85 Identity Automation services and has captured 7 incidents in the last 90 days (99.28% uptime). Get email, Slack, Discord, or webhook alerts the moment Identity Automation reports a new incident, free for 3 monitors, no credit card.

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Identity Automation uptime 99.28% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 10d 2h
    Started Oct 21, 2026, 02:43 PM UTC
    RapidIdentity Cloud PortalRapidIdentity Cloud Identity BridgePreproduction, Development, and Test EnvrionmentsInsights Analytics DashboardRapidIdentity SafeID Scanning ServiceIDHubSecurity ManagerSecurity Manager — RapidIdentity Cloud - US000 RegionSecurity Manager — RapidIdentity Cloud - US001 RegionSecurity Manager — RapidIdentity Cloud - US002 Region
    Timeline · 1 update
    • investigating · Oct 21, 2026, 02:43 PM UTC

      We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the services customers depend on most and applying mitigations, including updates to certificate trust configurations where applicable.

    Latest: We are currently investigating the impact of the eMudhra CA keys vulnerability with regard to all Jamf/Identity Products Engineering and security teams are prioritizing the service…

Recent outages & incidents

Past 90 days
  1. Resolved 2d 2h
    Started Oct 21, 2026, 02:40 PM UTC · Resolved Oct 23, 2026, 04:57 PM UTC
    FusionIDFusionID
    Timeline · 1 update
    • identified · Oct 21, 2026, 02:40 PM UTC

      We are working on a fix for an issue affecting FusionID functionality. In the meantime the service is unavailable. We will provide an update when we have new information. We apologize for the inconvenience.

    Latest: We are working on a fix for an issue affecting FusionID functionality. In the meantime the service is unavailable. We will provide an update when we have new information. We apolog…

  2. Resolved 2h 9m
    Started Sep 25, 2026, 01:34 PM UTC · Resolved Sep 25, 2026, 03:44 PM UTC
    Other Supporting SystemsOther Supporting Systems — SMS
    Timeline · 3 updates
    • investigating · Sep 25, 2026, 01:34 PM UTC

      Multiple customers have reported an SMS outage.

    • identified · Sep 25, 2026, 02:40 PM UTC

      We have identified the cause of the outage and are working with the backend provider to resolve the issue.

    • monitoring · Sep 25, 2026, 02:59 PM UTC

      We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.

    Latest: We have implemented a correction recommended by the service provider and are monitoring the SMS pipeline.

  3. Resolved 2h 59m
    Started Sep 09, 2026, 01:24 PM UTC · Resolved Sep 09, 2026, 04:24 PM UTC
    Other Supporting SystemsOther Supporting Systems — SMS
    Timeline · 2 updates
    • investigating · Sep 09, 2026, 01:24 PM UTC

      We have had some reports that some AT&T users are not receiving SMS messages.

    • monitoring · Sep 09, 2026, 02:40 PM UTC

      We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally. AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully. We will provide updates as conditions change. We apologize for any inconvenience.

    Latest: We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is oper…

  4. Resolved 3d 3h
    Started Aug 17, 2026, 03:24 PM UTC · Resolved Aug 20, 2026, 07:14 PM UTC
    Insights Analytics DashboardSecurity Manager — RapidIdentity Cloud - US000 RegionSecurity Manager — RapidIdentity Cloud - US001 RegionSecurity Manager — RapidIdentity Cloud - US002 RegionSecurity Manager — RapidIdentity Cloud - US003 RegionSecurity Manager — RapidIdentity Cloud - US004 RegionSecurity Manager — RapidIdentity Cloud - US006 RegionSecurity Manager — RapidIdentity Cloud - KDE01 Region
    Timeline · 1 update
    • identified · Aug 17, 2026, 03:24 PM UTC

      Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.

    Latest: Users are unable to load Insights/Analytics dashboards. We have reproduced the issue and are working on a fix.

See the full Identity Automation outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Identity Automation outage history →

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Incident record

Since April 2026 · Status.io · 85 components checked every 5 minutes
5incidents recorded
5last 12 months
5last 90 days
33 hourstypical duration, 12 months

The longest incident in the last year, Analytics Dashboards Unavailable on August 17, 2026, ran for 3 days. 8 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Other Supporting Systems3
  • Other Supporting Systems — SMS3
  • FusionID2
  • FusionID2
  • Insights Analytics Dashboard2

Latest incidents

Outage history

Past 90 days · 5 incidents View full outage history →