Hypernode incident

Identified Issue – Impact from Cloudflare Outage

Resolved after 12 minutes, affecting Third-Party Service Providers, on December 5, 2025.

resolved Dec 05, 2025, 09:19 AM UTC

Cloudflare has resolved the underlying issue, and all our services are fully operational again. We have confirmed that both our Support systems and phone availability are functioning normally.

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:19 AM UTC
Duration
12m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

Third-Party Service Providers

Update timeline

  1. identified Dec 05, 2025, 09:06 AM UTC

    We are currently experiencing issues with several services due to a broader Cloudflare disruption. This outage is affecting our Support ticketing system, and our phone support is currently unavailable. Additionally, some customers may experience 500 errors on their websites as a result of this Cloudflare issue. Cloudflare is currently investigating problems impacting the Cloudflare Dashboard and related APIs. Customers using the Dashboard or API functionality may encounter failed requests or error messages.

  2. resolved Dec 05, 2025, 09:19 AM UTC

    Cloudflare has resolved the underlying issue, and all our services are fully operational again. We have confirmed that both our Support systems and phone availability are functioning normally.

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