Resolved after 23 minutes, affecting CRM and Marketing Tools and 1 more, on December 5, 2025.
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:09 AM UTC
HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
- monitoring Dec 05, 2025, 09:20 AM UTC
Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- resolved Dec 05, 2025, 09:33 AM UTC
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
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