HP Command Center incident

PROD-EU JAM/SDS major outage

Resolved after 9 hours 7 minutes, affecting SDS Production - EU / Core Services and SDS / WPP (Cloud DCA Services) and 1 more, on November 21, 2024.

investigating Nov 21, 2024, 03:00 PM UTC

We are experiencing a major outage on PROD-EU. vJAMC (Cloud DCA) is also impacted. We are actively investigating.

Started
Nov 21, 2024, 03:00 PM UTC
Resolved
Nov 22, 2024, 12:08 AM UTC
Duration
9h 7m
Detected by Pingoru
Nov 21, 2024, 03:00 PM UTC

Affected components

SDS Production - EU / Core ServicesSDS / WPP (Cloud DCA Services)SDS Production - EU / vJAMC

Update timeline

  1. investigating Nov 21, 2024, 03:00 PM UTC

    We are experiencing a major outage on PROD-EU. vJAMC (Cloud DCA) is also impacted. We are actively investigating.

  2. resolved Nov 22, 2024, 12:08 AM UTC

    This issue has been resolved.

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