HP Command Center Outage History
HP Command Center is up right nowPingoru has recorded 32 incidents for HP Command Center: 9 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Notice September 30, 2026 Unable HPCC Onboarding from the control panel –
Started Sep 30, 2026, 01:30 PM UTC· resolved Sep 30, 2026, 01:30 PM UTC
- resolved Sep 30, 2026, 01:30 PM UTC
HPCC onboarding from the control panel was unavailable for an hour or so. Onboarding via the MPS onboarding tool remained possible, as the issue was caused by a renewed certificate that turned out to be invalid.
Notice August 25, 2026 HPCC Solutions Unavailable –
Started Aug 25, 2026, 10:00 PM UTC· resolved Aug 25, 2026, 10:00 PM UTC
- resolved Aug 25, 2026, 10:00 PM UTC
We investigated an issue where solutions are not being displayed in HP Command Center. Users was unable to browse, install, or manage apps. The team managed to address the issue caused by internal infra updates.
Notice June 12, 2026 Training on Demand (Event Logs) and Diagnose before Dispatch (Actions) outage 72d 15h
Started Jun 12, 2026, 04:16 PM UTC· resolved Aug 24, 2026, 07:29 AM UTC
- investigating Jun 12, 2026, 04:16 PM UTC
Our content provider of documentation for Training on Demand (Event Logs) and Diagnose before Dispatch (Actions) is experiencing an outage. This is actively being investigated.
- identified Jun 12, 2026, 09:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 24, 2026, 07:29 AM UTC
This incident has been resolved.
Notice May 5, 2026 JAM/SDS Firmware Upgrade Outage 9d 20h
Started May 05, 2026, 06:58 PM UTC· resolved May 15, 2026, 03:18 PM UTC
- investigating May 05, 2026, 06:58 PM UTC
We are currently investigating this issue.
- identified May 12, 2026, 08:34 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2026, 03:18 PM UTC
This incident has been resolved.
Notice April 24, 2026 PROD-US/EU Remote EWS feature is experiencing a major outage 1h 32m
Started Apr 24, 2026, 03:24 PM UTC· resolved Apr 24, 2026, 04:57 PM UTC
- investigating Apr 24, 2026, 03:24 PM UTC
We are currently investigating this issue.
- resolved Apr 24, 2026, 04:57 PM UTC
This incident has been resolved.
Notice April 15, 2026 PROD-US JAM/SDS is experiencing an infrastructure issue causing a major outage 4h 41m
Started Apr 15, 2026, 02:06 PM UTC· resolved Apr 15, 2026, 06:48 PM UTC
- investigating Apr 15, 2026, 02:06 PM UTC
We are currently investigating this issue.
- monitoring Apr 15, 2026, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 06:48 PM UTC
Closing the incident, as maintenance is starting at 1PM MST to futher address the issue.
Notice April 14, 2026 PROD-US Infrastructure is experiencing partial system outage 1h 44m
Started Apr 14, 2026, 07:17 PM UTC· resolved Apr 14, 2026, 09:02 PM UTC
- investigating Apr 14, 2026, 07:17 PM UTC
We are currently investigating this issue.
- resolved Apr 14, 2026, 09:02 PM UTC
This incident has been resolved.
Notice April 10, 2026 PROD-US/EU Diagnose Before Dispatch and Training on Demand Major Outage 135d 9h
Started Apr 10, 2026, 10:04 PM UTC· resolved Aug 24, 2026, 07:33 AM UTC
- investigating Apr 10, 2026, 10:04 PM UTC
Our content provider is experiencing a major outage, which is impacting Diagnose Before Dispatch and Training on Demand Major Outage. They are in the process of addressing.
- resolved Aug 24, 2026, 07:33 AM UTC
This incident has been resolved.
Notice March 9, 2026 PROD-US vJAMC (Cloud DCA) Outage 1d 17h
Started Mar 09, 2026, 08:23 PM UTC· resolved Mar 11, 2026, 02:11 PM UTC
- investigating Mar 09, 2026, 08:23 PM UTC
We are experiencing an outage with vJAMC (Cloud DCA) which is being investigated.
- identified Mar 09, 2026, 09:03 PM UTC
A fix has been identified. Applying it will require a maintenance window during which some VJAMCs may be unavailable for up to 30 hours.
- resolved Mar 11, 2026, 02:11 PM UTC
This incident has been resolved.
Notice September 23, 2025 PROD-US/EU Authentication Major Outage 4h 47m
Started Sep 23, 2025, 08:28 PM UTC· resolved Sep 24, 2025, 01:15 AM UTC
- investigating Sep 23, 2025, 08:28 PM UTC
Our authentication partner is currently experiencing a service outage. Our engineering teams are actively engaged and working with them to resolve the issue. At this time, we do not have an estimated time for resolution.
- resolved Sep 24, 2025, 01:15 AM UTC
This is now resolved.
Notice July 29, 2025 On Device Services, Training on Demand (Event Logs), and Diagnose before Dispatch (Actions) Partial Outage 1h 13m
Started Jul 29, 2025, 05:12 PM UTC· resolved Jul 29, 2025, 06:25 PM UTC
- investigating Jul 29, 2025, 05:12 PM UTC
We are currently investigating this issue.
- identified Jul 29, 2025, 05:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 29, 2025, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2025, 06:25 PM UTC
This incident has been resolved.
Notice July 1, 2025 PROD-EU vJAMC (Cloud DCA) partial outage after maintenance 20h 29m
Started Jul 01, 2025, 05:34 PM UTC· resolved Jul 02, 2025, 02:04 PM UTC
- investigating Jul 01, 2025, 05:34 PM UTC
We are observing instability with vJAMC on PROD-EU. This is actively being investigated.
- identified Jul 01, 2025, 06:07 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 02, 2025, 02:04 PM UTC
This incident has been resolved.
Notice February 20, 2025 PROD-US experiencing a major outage 1h 32m
Started Feb 20, 2025, 10:47 PM UTC· resolved Feb 21, 2025, 12:20 AM UTC
- investigating Feb 20, 2025, 10:47 PM UTC
We are currently investigating this issue.
- monitoring Feb 21, 2025, 12:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2025, 12:20 AM UTC
This incident has been resolved.
Notice February 12, 2025 PROD-US JAM/SDS Maintenance Infrastructure Issues 43m
Started Feb 12, 2025, 04:49 PM UTC· resolved Feb 12, 2025, 05:33 PM UTC
- investigating Feb 12, 2025, 04:49 PM UTC
We are experiencing some infrastructure issues on PROD-US. These are being actively investigated.
- resolved Feb 12, 2025, 05:33 PM UTC
The issue has been resolved.
Major November 21, 2024 PROD-EU JAM/SDS major outage 9h 7m SDS Production - EU / Core Services, SDS / WPP (Cloud DCA Services), SDS Production - EU / vJAMC
Started Nov 21, 2024, 03:00 PM UTC· resolved Nov 22, 2024, 12:08 AM UTC
- investigating Nov 21, 2024, 03:00 PM UTC
We are experiencing a major outage on PROD-EU. vJAMC (Cloud DCA) is also impacted. We are actively investigating.
- resolved Nov 22, 2024, 12:08 AM UTC
This issue has been resolved.