Hotjar incident

Insights sporadically unavailable

Resolved after 35 minutes, on November 28, 2024.

monitoring Nov 28, 2024, 10:07 AM UTC

The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

Started
Nov 28, 2024, 09:48 AM UTC
Resolved
Nov 28, 2024, 10:24 AM UTC
Duration
35m
Detected by Pingoru
Nov 28, 2024, 09:48 AM UTC

Update timeline

  1. investigating Nov 28, 2024, 09:48 AM UTC

    We’re investigating an issue with a failing system that is causing sporadic maintenance mode messages to appear. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. identified Nov 28, 2024, 10:05 AM UTC

    The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

  3. monitoring Nov 28, 2024, 10:07 AM UTC

    The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

  4. resolved Nov 28, 2024, 10:24 AM UTC

    This incident is now resolved. Thanks for bearing with us!

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